Getting hold of us, and of the people who hold the records

To describe a basement problem

Use the number at the top of the page or the form below. Either reaches an independent waterproofing company working in Saginaw, Bay or Midland county. Calls to the number are recorded.

Useful things to have ready: where the water appears, whether it is at the floor to wall joint, up through the floor drain, or down a wall; whether it tracks heavy rain or shows up regardless; whether there is a sump already and whether it runs; and what the walls are made of, poured concrete, block, or stone.

To reach the site itself

For corrections, questions about something published here, or anything about the site rather than about a basement, write to [email protected]. The site is published by Marketing Doctor LLC, and the about page explains what that means and how the site makes its money.

The public offices, since people ask

These are the relevant authorities, taken from their own published pages and checked on 24 September 2026. They are listed here as a convenience. They are not connected with this site and will not take enquiries about it.

Permits and inspections

• Saginaw Charter Township Building Department, 4980 Shattuck Road, Saginaw, on (989) 791-9800 or 989-791-9865
• Bay City Building Department, 301 Washington Avenue Suite 211, Bay City, on 989-894-8162, eight to five
• City of Midland Engineering, for right of way and sewer connection permits, on 989-837-3348
• Construction Codes Group, the code authority for Frankenmuth and three neighbouring communities, 240 W Genesee St, on 989-652-9901
• Thomas Township Building Department, on 989-781-0150, inspector available mornings except Wednesdays
• Bridgeport Charter Township Building and Codes, 6740 Dixie Hwy, on 989-777-0940, counter open mornings and late afternoon only
• Tittabawassee Township, covering Freeland, 145 S. Second Street, on (989) 695-9512
• City of Essexville, protective inspection services, on 989-893-0772
• City of Zilwaukee, City Hall, 319 Tittabawassee, on (989) 755-0931
• City of Saginaw Inspections Division, 1315 S. Washington Avenue. The city's published telephone number could not be verified from here, so it is not guessed at

Earth moving near a county drain

• Saginaw County Department of Public Works, for soil erosion and sedimentation control, on 989-790-5258. In the Frankenmuth area the Construction Codes Group issues these for both Saginaw and Tuscola counties

Licences and complaints

• Michigan LARA, residential builders and maintenance and alteration licensing, on 517-241-9309. This is also where complaints about a licensed contractor go
• Michigan Attorney General, consumer protection, on 877-765-8388, for general consumer complaints

Which of those applies to you depends on your address, and the town pages go through it town by town. What each office will want to know about depends on which of the four jobs you are having done.